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Chris Koerner on The Koerner Office Podcast · 29.4K views · 883 likes

Analysis Summary

45% Low Influence
mildmoderatesevere

“Be aware that the '5-minute' setup time refers only to the technical configuration, omitting the significant time required for lead cleaning, legal compliance, and the high rejection rates inherent in cold outreach.”

Ask yourself: “What would I have to already believe for this argument to make sense?”

Transparency Transparent
Primary technique

Performed authenticity

The deliberate construction of "realness" — confessional tone, casual filming, strategic vulnerability — designed to lower your guard. When someone appears unpolished and honest, you evaluate their claims less critically. The spontaneity is rehearsed.

Goffman's dramaturgy (1959); Audrezet et al. (2020) on performed authenticity

Human Detected
98%

Signals

The content features a distinct personal voice with natural linguistic imperfections and specific contextual references that are characteristic of a human creator. The presentation style is a classic 'build-in-public' vlog/podcast format that relies on the creator's individual personality and real-time decision-making.

Natural Speech Patterns The transcript contains natural filler words ('uh'), self-corrections, and conversational tangents ('kind of like the equivalent of a cooking show').
Personal Anecdotes and Context The speaker references specific past experiences, such as a video made a couple of months ago and personal preferences for specific software tools like Sly Broadcast.
Live Demonstration and Unscripted Flow The speaker describes a live, unedited process ('No audience plants, no funny stuff') and reacts to real-time data like the Outscraper estimate.

Worth Noting

Positive elements

  • The video provides a practical, step-by-step look at how to use Google Trends and Outscraper for niche market research and lead identification.

Be Aware

Cautionary elements

  • The 'revelation framing' makes a high-rejection sales process look like a simple technical task, potentially leading viewers to underestimate the difficulty of client acquisition.

Influence Dimensions

How are these scored?
About this analysis

Knowing about these techniques makes them visible, not powerless. The ones that work best on you are the ones that match beliefs you already hold.

This analysis is a tool for your own thinking — what you do with it is up to you.

Analyzed March 23, 2026 at 20:38 UTC Model google/gemini-3-flash-preview-20251217
Transcript

All right, guys. Lots and lots of hype out there about implementing AI into small businesses. And there's a thousand things you could sell into these small businesses, but I keep coming back to one over and over and over. This is one that business owners are actually paying for today, and that's AI voice agents. They're really good. They're really realistic, and you can use drag and drop easy tools to build them in 5 minutes or less. So, the hard part here is finding the customers, finding who to actually pay you $500 to $2,000 a month for these AI voice agents that you can build in 5 minutes. Well, I'm going to do that today live. No audience plants, no funny stuff, no clever editing. I'm going to show you my phone, my Google Voice account, and I'm going to send ringless voicemail drops to 500 business owners, wait for them to call me back, and try to close a deal for an AI voice agent. This is a banger. You probably haven't heard of ringless voicemail drops, but they are the most underutilized way of finding local business customers. Also, at the end of this, I'm going to show you exactly how to build an AI voice agent. You'll see for yourself. It only takes like 3 minutes. So, let's dive right in. Ringless voicemail drops. I want to talk about that. How to do it step by step. Why I like them, why I don't like them, good, bad, and the ugly. There's dozens of ringless voicemail drop providers. Slide Broadcast is just the one I've always used and they're cheap and they have a good user interface. So to back up, a ringless voicemail drop is when you upload a voice message, you upload phone numbers and you hit send to tens, hundreds, thousands, hundreds of thousands of phone numbers. And what it will do is leave your voicemail on their phone without their phone ever ringing. So it's kind of like, you know, we all get missed calls that aren't. Some of those are ringless voicemail drops. Some of those are just network errors, but this is how to like engineer that. Not a cold call, not a cold text, but something in between. So, that's a ringless voicemail drop. What I don't like about them is if you do it once as a standalone marketing effort, your results will not be great. Depending on what your offer is and what you're selling, you still might have a positive ROI. You still might be able to find customers uh with it. But like like any marketing, you want multiple touches and preferably you want multiple touches in different mediums. So a text, a call, a ringless voicemail drop, a LinkedIn outreach, an email, a cold call, any combo of the above. Like the more mediums you add, the more likelihood of success. So, but today for the purposes of this video, we're just going to do ringless voicemail drops. I'm just going to assume you can see my screen. You're looking at slide broadcast login. I'm going to walk you guys through a campaign, but we need some phone numbers. We need some leads to send these voicemails to. So, before the call, I went to Outs Scraper and I started a scrape. Kind of like the equivalent of a cooking show, starting the the recipe before the show. It might take a while. You never know. Sometimes it quotes 10 hours and it takes 10 minutes. Sometimes the reverse is true. This says 3 hours. I don't think it will take that long, but I don't know. Regardless, I have a zillion other things I can send leads to. And I'm going to show you how I got to this point first because we can't do anything in Slide Broadcast until we have some leads. So, I'm going to go hit the back arrow here and I'm just going to start over. I was making a video a couple months ago that led me down a rabbit hole of home services that are trending right now and pool service is one of them. So, that was just top of mind. I don't think you need to reach out to a a trending or a growing industry for this to be successful. This was just top of mind for me. Also, I'm going to be offering voice agents because that's something that a lot of people in the group are doing with a lot of success. It's something I've done with success and it's just an offer that works. It It's a real problem that needs to be solved, but people are willing to pay for. So, with that in mind, like a voice agent isn't a great fit for everyone. It's not a great fit for a dentist, but for someone that's like in the truck out on the road taking after hours calls, it could be a great fit. So, you type in pool and you've got swimming pool contractor, pool cleaning service, I don't want a store, swimming pool repair service, sure, pool hall, no billiard, no academy, no. So, we'll just do three categories. You can type in a manual category if you want. If it autofills, this means that it's one of the thousands of like approved Google Maps categories, but you can still search kind of by keyword and just do like I could type in pool maintenance if I want and I would still get results. It's just not an approved Google category because it's not autocompleting for me. So, we'll do these three categories. You can do multiple things. I could be very specific like Plano, Texas is right next to me. So, I could do one zip code. I could do the whole city, but I just did the whole state of Texas by checking this box. And then I set my max results at 1400. The reason 1400 is because I have 500 credits. And in my experience, usually a third to half of your scraped numbers will be like valid cell phone numbers. And I don't even know why I thought cell phone numbers because I'm used to texting. But for ringless voicemail ops, it doesn't matter if they're sell or landline. So I probably scraped more than I needed. But I wanted to land after cleaning these leads with 500. So I started with 1400. And then all these like lead genen packs, enrichments, etc. Ignore all that. You don't need all that. I just clicked with phone. That way, it's only going to scrape leads that have a phone number because that's really the only thing I need. Like the business name is going to be in there. All like dozens of other columns will be there, but I don't want to pay for ones that don't have a phone number. So, places per one query search. I've never really noticed a difference. I just set it at 100. And then I you click get data, and it's going to estimate how long it takes and how much it costs. It's usually much cheaper than the money estimate it gives you, but it usually takes longer than the time estimate. 1 to five hours. Anyway, so confirm. That's what I would do if I was doing this, but I already did this. So, we'll just go here, check on the tasks. We're going to assume it's not going to be done in time. And as a reminder, you don't have to pay for outscraper. No one in here needs to pay for ads scraper. We scrape all the leads for free. You can get the link to the type form to request any leads you want for free. So, this won't be relevant to a lot of people, but if you're like me, sometimes I don't want to wait and I just want to go do it. It costs like $4 to scrape these leads. So, if you don't want to wait however long it takes us to get them, which could be 24 or 72 hours if it's over the weekend, then you can do it yourself. So, this is how you do it. Teach a man to fish or give him leads for free as the old saying goes. So, I'm going to just kind of start shopping around for leads. These are leads that we've already scraped for people in the group and so I don't have to wait. I'm just going to start with one of these. So, escape room, nope. They don't need a voice agent most likely as much as others. General contractor. Yeah. Pediatric dentist. Dentist? No. Veterinarian? Maybe. Um HVAC contractor. Uh let's do HVAC contractor. So, if for some reason we get a job or a customer out of this, then I'm going to go ask Stephanie, my assistant, who did you scrape these for? And I'll give the lead to that person because these were scraped for a specific person. I'm going to click download. I'm going to get a CSV and then I'm just going to put it in Google Sheets so you guys can see it more easily. You got to do control find. I don't know why this is true, but this is true. I'm going to replace I just want to standardize it. Remove all the plus ones. remove all the dashes. And it's freezing for me. >> While you're waiting for that to unfreeze, can I ask you a quick question, >> please? >> I'm curious. Does it always have like like it says the the the company and then it has like phone number one, phone number two, phone number three? >> Is that because it's like one brokerage firm or whatever and they're people that all work at the same place? >> No, that's basically outscraper. Just finding random phone numbers from other random sites. Ah, okay. >> There's so many numbers on like the first one. I don't even look at one, two, three on those far right columns typically. >> Oh, really? Okay. So, you just kind of focus on the first phone number >> because like if you can scrape unlimited leads for next to nothing, like why spend a bunch of time cleaning and scrubbing and validating a bunch of stuff. >> Okay. I hate Excel. That's fine. Let me find some different leads that are already cleaned and scrubbed. >> Shane had a question. So he was curious how did you conduct research on choosing a home service and if you used something like ah refs I think he's curious how did you know it was like a a growing industry or whatever the pools. >> Oh yeah that's a great question. So I think I just did something very like cavemanlike and I went I may have prompted chat GBT to like get me started and then I just went to Google Trends. Um and I'm sharing my screen right now. pool service from 2004 on. And if you look at it, it's it's climbing or let's say I think it was pool cleaning. I made a CRM for pool cleaners. Yeah. So, something like that. And then I think I just went on the thesis that everyone built uh pools during COVID and now people need them repaired or fixed or something like that. Another thing you could do, let's say I want to do something with gutters. So, I go gutter repair and then gutter cleaning. four different phrases all in the gutter industry and it's like, oh wow, gutter cleaning is by far the most popular, which makes sense. Uh gutter repair is half as popular, relatively speaking. Now, this doesn't like it's not like, oh my gosh, I'm going to make millions of dollars if I get into gutter cleaning. No, it's like there could be even more um supply to meet this demand. And this could be the most saturated category. But like all else equal, it just shows you what people are kind of searching for. And it makes sense that people don't search for gutter replace or gutter replacement as often because that's something you might do every 20 years whereas a cleaning might be once a year. So if you really want to go deeper, you can use like the Google keyword tool. I won't get into that right now, but if you just Google Google keyword tool, and you can start typing in the same things like gutter cleaning, gutter cleaning your local area, gutter replacement, then it will show you um how much search demand there is and how much keyword like bidding demand there is, medium, low, or high. then you can start to find those arbitrage opportunities where certain terms in your local area have high demand but they're cheap keywords which means for whatever reason business owners in that area are not bidding on those keywords. So that's how you can start to find those arbitrage opportunities. I went ahead and found some leads that are already cleaned. So these are tree trimming businesses. Tree trimming businesses would also have need for a voice agent. These are cities in Texas, not named Houston, probably in the outerlying area as well, San Antonio, Sugarland, that have already cleaned, scrubbed phone numbers. And it looks like all of these are cell phone numbers, or most of them anyway. So, we're going to use these cuz there's over 500 of them. So, that's easy. I'm going to go ahead and duplicate this sheet. And one thing that I really like to do that's not necessary, but I just like it is randomize my leads with this formula. equals rand open parenthesis close parenthesis and then you and I'll zoom in. you double click it and it adds a random value to every cell and then you can um filter by A to Z or Z to A and it will perfectly randomize them because a lot of times if you know if you get something from out scraper it's in alphabetical order or it's like every city in Plano, every city in Dallas, every city in Fort Worth. And so when you just take the top leads and do cold outreach to them, it's not going to be like a pure sample size. It's going to be skewed. And so whatever I'm doing, even if it's probably already randomized, I like taking 10 seconds and randomizing them again just in case. So for these leads right here, I know they're all in Texas. They're in different cities. I don't think I need any of this stuff other than the phone number. So I'm going to delete them. Yeah. Okay. And then I'm going to sort again because there are some blanks in here. And I want 501. I'm going to use all 500 of my credits. So, there we go. I'm going to download that as a CSV. And then I'm going to share my other screen on Outs Scraper. I'm just curious. Is it still scraping? Still going. All right. Slide broadcast. Here's what we do. Create a new campaign. It doesn't matter what we name it. So, I'm going to use a Google horse number that I have. So, I'm actually going to run this campaign and we're going to see what happens. 30. If you call that number, you're probably going to get a voicemail about pet cremation. Don't ask any questions. Just trust me. I have to make a recording. So, I'm going to do that. I'm just going to do that with my iPhone on the voice memos app. >> All right. The one in the chat if this is awesome. >> Cool. Thank you. I'm just trying to like think of what I should say. So, I could like use chat GBD to come up with some ideas, something catchy. Fact of the matter is I probably have like for most people I probably have two seconds. For most other people I probably have five and maybe 10% of people will listen to a 10-second voicemail. So I just have to be very brief. We want to speak to a painoint. We want to solve a problem. We want to personalize as much as we can. All we know is that they own a tree trimming business in Texas. There's a pretty good chance that my tree trimming business is on this list. Let's just yolo this. Why would you actually own a tree trimming business in Texas and not have a voice agent? How do you even watch Netflix with your wife and ignore your phone when you could have a $3,000 job on the end of the line? So, let AI do the hard work for you. I can do that for you. Call me back. This is a real person, but I will give you an an AI voice agent. Okay, bye. 18 seconds. It's a little long, but we're going to roll with it. I'm going to airdrop it to my computer. Upload a recording. And there it is. Doesn't matter what I name it. Done. done twice. Okay, so there it is. It's got it. There's my call back number. Uh, and you know what? That reminds me. I should probably set my voicemail when they call me back to not mention anything about pet cremation. I've turned off call screening. I'm just looking at my Google voice settings right here. I know you can't see that, but um, voicemail greeting is for ecoin cremators. Hey, I'm the AI voice agent guy. So, if you have a tree trimming business in the state of Texas, I can install an AI voice agent for you and it will not cost nearly as much as you think. So, leave a message and I will call you right back. All right, 10 seconds. We're going to save it. Now, if I were being like responsive and dutiful, I would not let these go to voicemail. I would answer all of them and I would throttle them to not send 500 all at once because I want to be able to answer these calls because that's how you're going to close it. But, we're going to do it like this so we can learn more in a shorter period of time. So, my voicemail greeting is active as voice agent. So, if I get calls from people needing a horse cremated, they're going to be confused. And we should be good there. So, recipients, choose recipient list. Upload recipient list. I'm going to go here and Houston trees. My list does not contain names. Upload 475 numbers. Why 475 instead of 500? Because 25 were probably invalid. and it runs them through a filtering service. Okay, so I've got an audio recording, I've got numbers, I've got the settings on my Google Voice account set up, and I'm going to send it immediately. So, let's go. Okay, it's running. Also, life hack. If you ever want to validate phone numbers, like let's say you're texting phone numbers and you need to know if they're cell or landline. Well, the outs scraper scrapes that we give you will automatically say that in one of the columns, but not for all of them, only for like 60% of them. And even for those 60%, they won't be perfectly accurate. So, if you want some redundancy, go to Slide Broadcast. Even if you have never uploaded money, even if you have an unpaid account, you can upload a list as if you were running a campaign. And then once you get to this point, you don't need to run a campaign. You just need to go to manage list and upload a list. And then once you reddownload it, they will add a column and tell you which are cell, which are landline. So it's a free and almost immediate way to add some redundancy to your phone validation. All right. So we're going to click on these three dots and we're going to go to stats. For some reason, it's at the very bottom. Usually it's still pending. it it might take a little while for all of these to get out. I can't remember, but usually it will start to show scent sent scent. But this is also a brand new account, so they could be running it through like a filter or something. I think what happened is I posted a video like 6 months ago talking about something and I I did something similar to this with Sly Broadcast and I think Sly Broadcast saw it and assumed it was a liability to them and banned my account based on that. I'm just guessing. I don't even remember. But any questions while we wait? >> We'll kind of walk through what is about to happen or what should be happening if these go through. >> Cool. I have a question, Chris. So, would it be weird to have them call a voice agent? Would that be ideal or would that be probably overkill? >> Like to kind of eat your own dog food or serve your own dog food, so to speak? >> Yeah. Yeah. >> No, that would be that would be awesome. It's kind of like what we talked about with the uh the barberh shop guy, right? Like pulling out your phone right then as you're getting your haircut, having an AI voice agent call the barber and say like this is what it would be like if you had a voice agent. It's kind of like doing that at scale, right? >> Gotcha. Okay, cool. >> So, if we wanted to do that, we would log into high level and I can do this in a future week. We would create an AI voice agent and make that number the call back number. So, when they call back, That's a good idea, Jason. You're you're the man. You're the man. Yeah. And just make that your call back number and then have the prompt be like, you know, you are an AI voice agent for people that just got a bunch of ringless voicemails that are in the state of Texas that own treeing businesses. And you're going to answer questions about how you work as the AI voice agent. And then like I would go back manually and like call them myself. And that that actually get a little tricky trying to convince them that you're not still the the voice agent because they might be low on trust at that point. >> That's very cool. Well, I do think that that would be a good a good one for us to for you to do like to show us how you would go about building agent. I know everybody we've got multiple options of watching people build agents, >> but I think the the way you do it is just kind of like you you know how to eliminate all the noise and just kind of focus on the one thing. >> I think it I would like I would I would get a lot out of that. What do you expect conversion rate to be for these messages? Ben is asking. Uh, I'm going to say for call back, it's probably going to be mid to low single digits for people that call back. Now, a lot, maybe even most of the call backs will be people that did not hear the voicemail. And so, there'll be very low intent. They're business owners, right? So, these calls are valuable to them. they're just going to see they have a mis call and call it back which is like the more the more we talk about this the more I realize like this could be a really good venue for selling this thing voice agents right so I would say like I don't know 1 to 8% of these numbers will will call back and then of those maybe 20 to 60% will actually have heard the voicemail and therefore probably have some level of interest >> yeah I wonder too like you know after they're kind of warmed up maybe to this first call, I wonder how uh second call might impact uh them. You know, if they listen to that voicemail, maybe the next time they might pick up the phone. >> Yeah. Like if you called them yourself, you're saying? >> Yeah. >> Yeah, good point. So, it's interesting looking at these reasons for failure. So, some people don't have a voicemail set up. Sometimes it just can't detect the voicemail. It's already scrubbing against the do not call list, which is great because do not dial list removed. So, you don't have to worry about that. um slide broadcast will do that for you. Some of these are successful. So if we look at the timestamps here, there are 16 instances of this being sent at 428, 50 at 429. I bet you anything it's 50 per minute is kind of what they're doing. Yeah. So it's 430 cuz they sent 50 at 429. So I bet that's the standard. So 50 per minute. So theoretically, all of these should be sent within the next five or seven minutes. Then you can look at the stats down here. So 86 have been successful. >> Can I tell you kind of what I've done a couple times and you give me your thoughts on it? So >> y >> I have not used slide broadcast but I've used the goh highle voice note option which is similar but what it does like does slide broadcast give them a chance to answer or it just completely skips the ring? >> I don't think it gives them a chance to answer at all. >> Gotcha. So if you guys use the the go highle voice note automation which I have used a lot and I think it's great. It does give them a chance to answer. So it's very weird but it's a robocall right so you have to like word it so that it's okay. It's not too super weird but my experience what I've done to get the highest rate of people connecting with me is voice note, email, text message. Like basically voice note I'm sending you an email. like depends on what the thing is, but like that then a text message. You get the email and then the email and then I've seen like a very significant number of those. Those are more warmer leads, but they get a good it gets a good response. >> That's a great idea. >> Would you do that for cold? >> Yeah, I I would test it for sure. Okay, so this is interesting. I don't know if you can see my phone here. It might be a little fuzzy, but I got a text back. It's probably automated from San Antonio tree and brush removal. Hey there, this is Ashley from Alamo Connect. We just got a mis call from this number. Sorry about that. How can I help? But now, if you look at I'm going to share my screen again. If you look at that exact number, I searched for it. It's the number ending in 0335. Right here, it shows as failed. Unable to detect voicemail. So, even though this failed, they got it somehow. They texted me back. So, and I just got another one, two others. This is Marcus from Austin Tree Specialist. Sorry, missed your call yet. These are pro this probably like high level that they have or some sort of an automation, but this number ends in 8844. That one still shows it's pending. That one shows as fail failed as well. So, a lot of these that show as failed actually went through and in some way. So, 177 have been successful so far. I got another guy that said stop. >> Okay. >> Yeah. I don't even know if my Google Voice settings are set up to like actually ring. You know, I I should have checked that. >> Scott is mentioning that it looks like maybe Twilio has something to do with your experience, you Nick is just confirming that if you're going to use a number, it's got to have to be H2P approved. Is that true >> for this? >> Yeah. And I don't think Google Voice makes you go through all that. >> Google Voice definitely doesn't and Slide Broadcast doesn't. Like what I'm showing you is a brand new account I just created on Slide Broadcast. >> Yeah. So I think Nick, I think if you want to do the text messaging element and have a voice agent receive the calls, yes, I believe you're you're going to want to do that through high level or whatever platform you use and it would need to be HPU for that. But to do just what we're watching Chris do now with a Google voice number, you don't have to do that. >> Correct. Michael is asking, "If you're getting automated responses via text, could you also set it up to send automated responses? >> Robots talking to robots." Yeah. I mean, at high level, that's pretty straightforward. I don't think you can do it natively within Google Voice. But look, I'm getting a call right now. Santi Bandit, I just changed my settings to allow for calls. So, I wonder how many I would have gotten. I'm going to answer it. We'll just yolo this. Hello. This is Chris. >> Oh, hello. I might have the wrong number. I apologize. >> No. Is this Santi Bennis Treeare? Oh, he he hung up. But that was Santi Benz uh tree care. Benny's tree service texted me. That doesn't look automated. Saw missed your call. Adam's Apple tree service on my phone. It looks like I have several mis calls that just says like Google voice connecting because my phone is also on do not disturb. It's always on do not disturb. So yeah, that's where we're at so far. >> That's a good lesson actually. like if we're going to run this because a lot of our phones are going to always be on do not disturb. So maybe the Google voice or uh you know the high level plan is good for this if people are going to actually call back. >> Yes, I'm getting another call. One sec. >> Let's do it. >> Hello, this is Chris. Oh, hung up. I'm trying to put it on speaker phone like as right right as I answer, but they hung up. So that was like two calls in two minutes. And now keep in mind even if they're calling and they didn't hear the voicemail, they have no idea why I'm calling. That is better than you cold calling them. It's better. It's something. It shows you that they value getting phone calls, that they take them seriously. Like for this offer specifically, it is far better than nothing. Now, if I were like using this same strategy to buy RV parks, which I've done, then call back doesn't necessarily mean anything, right? Because it doesn't make them more likely to want to sell their RV park. It makes it more likely that the the number is valid, right? And that I can get a hold of them, but the statistical chance that they're more likely to sell a park or at a better price is negligible. >> You want to know what I've named this process? >> What's that? >> Reverse cold calling. >> I got to buy that domain name. >> Hashtag. >> Oh, I'm getting another call. So, this is what it looks like. Voice audio. Hello, this is Chris. >> Oh, Chris. Uh, I don't know. I had a miss call earlier for this number. Yes, this is the treeare business, right, >> sir? Who am I speaking with? >> This is Chris Kerner. I live in Allen, uh, Texas. I was wondering if you had any need for an AI voice agent in your business, so you don't have to answer the phone anymore. >> Oh, >> I mean, this is a real person. >> Free. Knock yourself out. >> I could for sure set it up for free. Like, in full transparency, the hope would the hope would be that like >> nothing for free? >> No, that's what I'm saying. Hey, that's I'm in the middle of saying like I would hope in the future that I could show my value and you'd pay me for something to help you grow your business, but I would do this 100% for free with no questions asked. Honestly, it doesn't work like that for me. Like uh because most of my sales are going to be word of mouth and I had to like horrify some especially uh the Spanish folks. >> Mhm. >> You know, it's a little complicated because that's really how I really I'll say like you know 90% of my work actually I don't advertise really nothing. At the same time, not trying to like get out there so much because I don't know, it's just me right now and my son >> family business. >> They Donald Trump took everybody. >> Yeah. I'm sorry to hear that. >> That's good. Uh but let me call that back because I'm at school. >> Okay. Yeah. I mean >> my daughter, my granddaughter, >> I mean it like I will do it for free. >> We could touch base again. >> Okay. So he hung up on me like in a friendly way. But that was something, right? I mean, that was something. That's a conversation. And I missed another call while I was on it. So I'm just like grinning ear to ear. You guys can see on full display that I'm not great at sales. You guys are probably watching this like, "Oh man, you should have done this. You should have done that." That's okay. >> No, I don't think anybody's thinking that. I think we just like thought it was great. Um, but that is good though. Like that you kind of like you're kind of basically taking them off guard. Here we go. Another one. >> Yeah, another one. Capital Tree Care. Hello, this is Chris. >> Hi, this is Emily with Capital Tree Care. >> Hey, Emily. Uh, this this is kind of random. I was wondering if you guys need any uh AI voice agents in your business. >> No, we're all set. Thank you so much. >> Thanks. Hey, Emily. I was wondering if I can replace you with a robot. You're the one that answers the phone, right? >> Yeah. I was going to replace you with with a robot. >> What I've been saying is uh you know, it's 2026, right? Like you don't have to be answering the phone anymore. >> You really That's a That's a good That's a good hook. I like that. I might use that on the next one. Look at all those those calls right there. We got Bear Nature, Santi Benz, Sumanos, Santi Benz again, Lightning Tree Service, and Capital Tree Care. That's since I changed the settings on Google Voice. >> I think you got like a dozen a dozen warm leads now. >> So these have all sent. I just did a control find for pending 00 successful 282. So 56% of these were successful. Also, I have to spill a little secret. This call was actually a recorded call from a private community I have called Playmakers. That's playmakersai.com where people are building businesses to implement AI into other small businesses. They're becoming AI consultants and I'm teaching them how to do it with tutorials just like this one. So, if you want to check out Playmakers, go to the link in the show notes or just check out playmakersai.com. Okay, but like selling these AI voice agents means nothing if we don't actually know how to build them. So, let me show you how to build them. Okay, so first things first, you're going to go to this domain name, gohighlevel.com/tkopod. It's linked below because this is going to give you a 30-day free trial to High Level instead of a 14-day free trial that you can get everywhere else. And it's just a cool way of saying thanks to me for publishing this free content because yes, if you end up paying for it, I'll get a small kickback. And once you log in, your screen is going to look about like this. This is what the dashboard looks like for your GoHighle account. You're going to click on AI agents and then you're going to click on voice AI. That's it. Now, you're going to click this big blue button right here, create agent. Let's go ahead and build one from scratch cuz it's not as intimidating as it sounds. Let's say tree trimming agent. We're going to call it Chris's tree trimming. Language English voice. Let's say Jessica cuz that's my wife. >> Hey worldly 11 Labs friends, let's talk. >> I like it. LLM model. This is basically just telling you which AI it's using on the back end to power it. GPT40 is of course OpenAI's chat GPT40 version, not 4.0 but for letter O. And if go high level's suggesting as the default, then it's probably pretty dang good and I'm not going to overthink it. Time zone. And here's the initial message. Hey, you have reached Chris's tree trimming. How can I help you today? So, we are building this as if we're building it for a tree trimming company. Before we go to the next page, let's look at the advanced settings. Maximum call time doesn't really matter. They're not usually going to get to be over a few minutes. We'll leave it at five. Idle time. This is how long the agent will wait to remind the caller that they're still there just in case they stop talking. Do we want them to respond normal, moderate, or fast? Of course, we want it to respond fast. Interruption sensitivity. That's how easily the AI can be interrupted during speech. So, like if you put your phone away and you say to your wife like, "Hey, pass the ketchup." If it's more sensitive, then it will think you're interrupting the agent. If it's less sensitive, then it won't think that. We're not going to mess with the LLM temperature. that basically dictates how out of bounds the AI can go, how creative it can get. And I like to speed up my voices a little bit just to keep things moving. So instead of 1x, I'll do 1.2x volume. Keep it at 100%. Background sound. I kind of like that. This is pretty dang cool. Let's just say it's like uh coffee shop sound. Confirm. Cool. We'll go next. All right. So it's asking for a knowledge base. This is basically the brain of our AI voice agent. It needs to know what to say. We're going to click create knowledge base. And guys, don't overthink this. We're going to make this very, very simple. We're going to go to chat GPT. We're going to say, here's my prompt. I'm building a simple AI voice agent to receive inbound calls at a tree trimming business called Chris's tree trimming. It needs to answer typical questions about scheduling an on-site quote for a trimming or removal job. So, build a knowledge base for me that I can simply paste into go high level so the agent doesn't sound like an idiot. That's it. You don't need to know what a knowledge base is. You just need to ask Chad GBT to build one cuz it knows. And then if any of this just looks off, just edit it. Tells it what to do if color wants a human, how to schedule times, dates, yada yada yada. This is awesome. I don't think I'm going to change anything. Copy. Go back here. Create new knowledge base. What I just did was create the title of the knowledge base, which is just tree trimming. And here's what's really freaking cool. I can just add a link to any tree trimming business. And guess what? I actually own a tree trimming business, fasttreecare.com. So, it can just go to that URL and find the FAQs or any content that's listed on the website and build a knowledge base from that. You don't even need to use that chat GPT prompt if you don't want to. But let's give it a little more rich text. Paste. There's the prompt. It will accept up to 25,000 characters. can upload PDFs, files, tables, spreadsheets, FAQs. There's the web crawler. Boom. In like 25 seconds, it trained itself based on this URL right here, which is my tree trimming business. So, we have a knowledge base. It's as easy as that. Okay. So, to use this knowledge base that I just created, we just go to the drop down. We choose tree trimming. What info do we want? Let's do name, address. I already have their number. I don't need their email and their issue. And I want to know when a call is complete. So I just want to get an email when that happens. And let's test it. I'm putting in my personal cell phone number. Take it off. Do not disturb. Call me. Okay. High level is calling. >> Reach Chris's tree trimming. How can I help you today? >> Yeah. Uh, we had this ice storm and I've got a tree down and I need to know when you can get over here. >> Got it. That sounds stressful. Let me check on our availability for you. Could you share your address and contact number so I can make sure we get the right details? >> 123 Maple. My number is 2146676767. >> Thanks for that. Just to confirm, your address is 123 Maple and your phone number is 2146676767. Right. >> Correct. >> Perfect. I'll pass this along to the team and someone will reach out to you shortly to confirm when we can come by. Hang tight and we'll get this sorted for you. >> Okay. Thanks. Hey, real quick. Are you a real person or are you AI? >> I'm an AI, but I'm designed to sound as natural and humanlike as possible. >> Okay, thanks so much. >> You're very welcome. Have a great evening and we'll be in touch soon. >> All right, so that was pretty dang good. It sounded a little robotic. I should have spent a little more time shopping for voices and not just chosen my wife's name, but that's my only complaint. And honestly, if it solves a problem, then people don't care. This is the service that people are selling. This is like the actual AI thing that is changing the game for small businesses, whereas a lot of the other things are just too early. So, minute 21, transcript. There it is. There's my transcript. And I've got an email notification about it. So, it works. It worked. And we did it the hard way. If you want to do it the easy way, you just go right here. Agent templates right there. Boom. You can install it with one click. It's already trained, ready to go. And it, let's say you want to sell what I just built to other treeing business owners that are using High Level for themselves. You can sell it on the uh Highle um app marketplace. So you can buy a brand new phone number inside High Level for something like this or you can port in the business owner's phone number. There's a zillion ways you can slice it. I just scratched the surface today because I didn't want to get too in the weeds, but you can make this as complicated, connected, complex as you'd like to make it. Guys, look. Here's the proof. Look at my phone. You see that? You see all those tree trimming businesses? Those are people that called me. They called me back. This is real. This is real stuff right here. Some people were very angry. It's not all roses. You probably saw how bad I am at sales. That's okay. You're probably better than me. Therefore, you'll probably be more successful than me, which would be my dream. But you can do this. All of these tools are publicly available. They're cheap to use. Go High Level supports this channel, so I support them. Please use the link in the show notes. You'll get 30 days free instead of 14. all get a little kickback and we'll all win. Thanks for checking out the Kerner office. If you know someone that wants to become an AI consultant, share this video with them. It would mean a lot. We'll see you next time.

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Get 30 days free on HighLevel only with my link: https://www.gohighlevel.com/TKOPOD ━ Ride the AI tidal wave together. Join the community of consultants learning to charge $500–$5k/mo: ⁠https://playmakersai.com/ Check out my newsletter at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://TKOPOD.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and join my new community at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://TKOwners.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ━ I sent 500 ringless voicemails to local business owners live and tried to sell them AI voice agents in real time. No tricks, no edits, just me using Sly Broadcast, scraping leads with Outscraper, and watching the callbacks come in on my Google Voice number. We talk through what kind of response rates you can expect, how to handle the calls, and why this “reverse cold calling” approach actually works. Then I show step by step how to build an AI voice agent inside GoHighLevel using ChatGPT and a simple knowledge base so you can see how fast this can actually be set up and sold. Enjoy! ⸻ Audio podcast on all podcast platforms: https://toolkit.tkopod.com/podcast Free weekly business ideas newsletter: https://tkopod.com Private community where we build cool businesses together: https://TKOwners.com Learn more about me: https://www.chrisjkoerner.com/ Business ideas shorts channel: @thekoernerofficeideas The Koerner Office highlights: @thekoernerofficesegments AI-enabled accounting software, because Quickbooks SUCKS: https://lazybooks.com/ --- This video is for educational and entertainment purposes only. It does not constitute financial, business, or legal advice. Any business examples, tools, or strategies shown are for demonstration only and may not produce the same results for you. We do not guarantee earnings, outcomes, or success. Always conduct your own due diligence, comply with applicable laws, and use these ideas responsibly. We do not encourage duplication of copyrighted material or existing business assets. Always ensure your use complies with copyright and intellectual-property laws. Some links may be affiliate links, meaning I may earn a commission at no extra cost to you. --- For the Algorithm: #AI #AIVoiceAgent #VoiceAgent #SmallBusiness #LocalBusiness #Entrepreneurship #SideHustle #MakeMoneyOnline #AIConsulting #Automation #BusinessAutomation #LeadGeneration #ColdOutreach #RinglessVoicemail #DigitalMarketing #SalesStrategy #B2B #HighLevel #GoHighLevel #ChatGPT #GPT4o #ElevenLabs #GoogleVoice #StartupIdeas #OnlineBusiness #PassiveIncome #RecurringRevenue #TechBusiness #AIForBusiness #ServiceBusiness #HomeServices #HVAC #TreeService #MarketingTips #BusinessGrowth #AgencyLife #NoCode #SAAS #AItools #TKOPodcast

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